My Travel house is a fantastic platform for travellers to search for flights, the best discounts, last-minute bookings, and a variety of other services. The company's goal is to make flying to a country easier for travellers. We allow prospective clients to compare the greatest airline offers from 60+ travel companies in one spot. We guarantee to give the best services at the most affordable prices.
When making a reservation, passengers must acknowledge that they have the authority to accept these terms and conditions on behalf of themselves and all members of their party. This user agreement is made between the passenger and mytravelhouse.us and is governed by English law.
Please read these Booking Terms thoroughly before making any reservations. In these Booking Terms, references to "you" and "your" refer to all persons mentioned on the booking (including anyone who is added or substituted at a later period) or any of them.
By making a reservation, you agree on behalf of all persons listed on the reservation that he/she:
As a declared agent, we represent third-party vendors like airlines. This indicates that the contract for the product is made between you and the supplier when you make a reservation. Therefore, in addition to the terms stated below, the supplier's booking conditions (including the airline's conditions of carriage) also apply to your reservation. Before completing your transaction with us, please make sure you have read the supplier's conditions because they do contain crucial details concerning your reservation.
These terms and conditions apply to your use of this website as well as any electronic bookings you make with www.mytravelhouse.us
Please read and comprehend the Pricing section (below), our use of third-party data, and the potential impact it may have on any completed booking.
Any booking or order you place shall constitute an offer by you to purchase the relevant flight, package, or other holiday arrangement subject to these terms and conditions and, where applicable, the ordinary terms and conditions of the relevant supplier. When you agree to our booking conditions and make payment, a contract is formed.
Please double-check your entire itinerary before making the booking, as well as when we send you the final booking email, to verify that it matches your need. Furthermore, please double-check all passenger name data, including the title, since changes made after booking may result in amendment fees or, in some cases, cancellation.
We use third-party data to price our flights and vacations. These third parties utilize a variety of strategies to obtain this information, including cached data. This data may occasionally be out of date and suggest flights and vacations that are not available (or available at the price shown).
Please keep in mind that a flight described as direct does not necessarily mean non-stop. All departure/arrival times are provided by the respective airlines and are simply estimations. They may alter owing to a variety of factors such as air traffic control constraints, weather conditions, operational/maintenance requirements, and passengers' obligation to check in on time.
This website is not responsible if a departure/arrival time originally supplied to you or reflected on your documents changes. It is recommended that all clients reconfirm their flights with the airline 72 hours before departure. We are also unable to make any special arrangements for you if you are delayed; these are entirely at the discretion of the airline in question.
We act as an agent for the principal (airline), which has its own set of terms and conditions. This does give it the ability to refuse a sale after it has been made. We will always endeavour to avoid this circumstance whenever possible, but we cannot guarantee that it will not occur. If this occurs, you will be offered the same service at a lower cost, a different service, or a full refund.
We cannot accept liability for any delay which is due to unavoidable and extraordinary circumstances as set out in clause 9. A delay to or cancellation of your transport service does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your transport. However, you may be entitled to claim under the delay section of your travel insurance policy.
This is where we exclusively sell or offer to sell a flight ticket.
The ATOL scheme protects many of the flights and flight-inclusive packages on the MyTravelHouse website as it’s a part of The Travel House ltd. However, ATOL protection does not cover all of the holiday and travel services mentioned on this website. Please contact us to confirm what protection may apply to your reservation. The booking will not be ATOL protected if you do not acquire an ATOL Certificate. If you acquire an ATOL Certificate but do not identify all of the portions of your trip on it, those parts will not be ATOL protected.
This is where you buy a combination of two or more travel components such as flights/transportation, lodging, or other tourist services that have been pre-arranged and sold or offered for sale by one of our featured Tour Operators. If you purchase a Tour Operators Package, you will enter into a direct contract with the Tour Operator, and your booking will be subject to their Terms and Conditions. They will inform you whether your booking is ATOL covered, as well as the amount of their obligation for the performance of the overseas holiday arrangements and claims for death, illness, or injury that occur during your vacation.
This is where you acquire a combination of two or more travel components such as flights/transportation, lodging, or other tourist services that we have pre-arranged and sold or offered for sale at an inclusive price.
It is not a Dynamic Package in which you have chosen various travel components for us to mix and which are provided to you at different costs or sold to you at different times. If you proceed to purchase the various and separately priced travel components, we will not have sold you a "Package," and we will only act as agents for those suppliers, and you will have separate contracts with each supplier of those travel components (flights/transportation, accommodation, or other tourist services) that you have chosen.
If we have sold or offered to sell you a Dynamic Package, the following Booking Conditions shall apply to you:
This website is part of The Travel House LTD Registration no: 10545577. We have our registered office at 1850 Maureen Dr. Hoffman Estates, IL 60192, USA, Flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme.
The client must follow the rules and limits of the air transport supplier regarding the carriage of children. Children over the age of two on the return date must have a return ticket at a child fare for both the departure and inbound flights.
Customers who fail to comply will be denied a refund for any seat expenses incurred during travel. Children under the age of two will only be assigned a seat on the aeroplane if a child ticket is purchased. Unaccompanied minors under the age of 16 will only be transported in compliance with the regulations and restrictions of the air transport provider.
Some online bookings have an On Request status. We are unable to guarantee availability or pricing in this circumstance. We will notify you of this status before you complete the booking and will NOT accept money. When you get the booking as informed to you and make payment, a contract will be formed.
For air travel, we will usually issue an electronic ticket. This will be emailed to the address provided when making the reservation. Unless we notify you otherwise within 72 hours after departure, the information on the receipt is assumed correct. Please keep in mind that you may need a visa or other papers or clearance to travel to your location. You must verify that you have all essential papers and that you have investigated whether there are any special requirements for your trip before booking. You should check your visa requirements and passport validity with the relevant Embassy visa unit and the British Passport Office.
Note: Some foreign nations have an immigration requirement that a passenger's passport is valid for at least six months after entering the country.
If we are asked to make changes to tickets or bookings, reissue tickets that require changes or have been lost, destroyed, or stolen, or for any other reason and it is possible to do so, we reserve the right to pass on any costs incurred to us as a result, as well as our administration fee, to you.
All documentation will be mailed to the credit/debit card holder's billing address in compliance with mail order laws. All documents are sent via Royal Mail Special Delivery or First Class post, but we cannot be held responsible for documents that are delayed, misplaced, or lost by the Royal Mail. Tickets that are lost or misplaced may necessitate a new full payment while the original documents are refunded.
Please keep in mind that we do not accept payments from third parties. As a result, the cardholder MUST be one of the travellers. However, in the case of corporate bookings, we may accept the company card after asking for the required documents to verify the card.
Unless otherwise mentioned in these terms and conditions, full payment is expected for all items and services at the time of booking, regardless of whether the arrangements are finalized.
Once payment is received, we shall conduct card verification checks to protect ourselves and the cardholder. We require additional security paperwork, such as address confirmation or a passport copy, to authenticate the card user. We will contact you for this information and will demand an immediate response.
Most destinations/airlines now require the submission of Advance Passenger Information (API). As a result, we retain the right to seek this information and passport copies to validate it for the airline and authorities who require it.
We have the right to pass on any credit card chargeback fees. All credit card transactions are non-refundable.
In the event of a cancellation, the passenger specified on the booking must notify us in writing. Cancellation may/will be subject to relevant charges, fines, and administration fees where cancellation is feasible. Airlines will cancel all sectors on your itinerary/ticket if partial sectors are cancelled, and you will not be entitled to a refund for that or any other sector on your itinerary/ticket. You will have to make travel arrangements for any other travel sector. If you are declared a no-show by the airline for one or more sectors of your flights, the airline will cancel all sectors on your itinerary/ticket. And you will be unable to obtain a refund for that or any other sector on your itinerary/ticket. You will have to make travel arrangements for any other travel sector.
N.B: If passenger is travelling across the USA, then cancellation charge will be levied around 75GBP and if passenger wants to travel across the world then cancellation amount will be 100.00 GBP
If a flight is cancelled due to COVID-19, the airline will provide the following options:
Refunds will not be issued until we receive them from the relevant airline. Typically, a timeframe of 8-10 weeks is possible. Some taxes are not refundable. Some airlines refuse to reimburse fuel surcharges (this is usually included in the tax). Please contact us to obtain an exact refund amount.
All credit card transactions are non-refundable.
The costs for SAFI (Scheduled Airline Failure Insurance) are non-refundable. All payments for Protection & Bonding are non-refundable.
All reservation payments are non-refundable.
The non-refundable charges listed above apply in all cases.
We strongly advise you to obtain adequate travel insurance to insure you and your group, and many of the principles or suppliers of the travel services that we sell need it as a condition of booking with them. Furthermore, certain destinations have made travel insurance mandatory; we will notify you when this is the case. We recommend that your insurance coverage protects you at the very least against the cost of your own cancellation; the cost of medical help (including repatriation) in the case of an accident or illness; loss of baggage and money; and other expenditures.
Please carefully review all insurance papers to confirm that all data are valid and that you have submitted all essential information. Failure to do so may jeopardize the insurance coverage's validity.
We can arrange travel insurance for you through our insurance partner, please check our website for more information.
The supplier, as well as any third-party providers and distributors, offer no warranties of any kind regarding this website and/or the materials available on it. The provider and any third-party providers and distributors make no warranty as to the accuracy, completeness, currency, or reliability of any of the content or data on this website, and such parties expressly disclaim all warranties and conditions, including implied warranties and conditions of merchantability, fitness for a particular purpose, non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage of trade.
The provider understands that data may be loaded improperly from time to time (including, but not limited to, allocation, fares, and airport taxes). If the data is erroneous, the provider will notify you as soon as possible. At this point, you can cancel and receive a full refund, take the service at the updated price, or choose another service (paying any additional amounts due). If a service is no longer available, you may substitute another service (again paying any additional amounts due).
In no event shall the provider or any third-party providers or distributors be liable for any injury, loss, claim, or damage of any kind, or for any special, exemplary, punitive, indirect, incidental, or consequential damages of any type (including, but not limited to lost profits or lost savings), whether in contract, tort, strict liability, or otherwise, arising out of or in any way connected with me any use of this website or its content (ii) any failure or delay (including but not limited to the use of or inability to use any component of this website for reservations or ticketing) or (iii) the performance or non-performance by the provider or any third party providers or distributors, even if such party has been advised of the possibility of damages.
If despite the foregoing exclusions, the provider or any third-party provider or distributor is found liable for any loss or damage arising from or in any way connected with any of the aforementioned functions or uses of this website or its content, the provider's and third party providers' and distributors' liability shall in no event exceed £100.00. In addition to any other rights or remedies available to the provider, and without any liability whatsoever, the provider may terminate or restrict your access to any component of this website at any time and without notice.
Regardless of any other statements in these terms and conditions, the provider's liability for death or personal damage caused by its carelessness is not limited or excluded.
This website contains links to other websites that are offered solely for your convenience and do not constitute an endorsement of the contents of such other websites by the provider or its third-party providers or distributors. None of the providers or any third-party provider or distributor is responsible for the content of any other websites and makes no claim or warranty about any other websites or their contents or materials. You do it at your own risk if you decide to visit other websites.
All contracts with the provider, as well as any issues that arise from them, are governed by English law and are subject to the exclusive jurisdiction of the courts of England and Wales.
The person who makes the booking accepts these terms and conditions on behalf of all members of the party and is responsible for any party payments. You may not assign, transmit, sublet, delegate, or transfer your rights, duties, or obligations under this agreement.
The provider may amend these terms and conditions at any time, and your continued use of this website is subject to the terms and conditions in effect at the time of your usage.
If any provision of these terms and conditions, or any part of any provision of these terms and conditions, is determined to be illegal, invalid, or unenforceable, the remaining provisions or the remainder of the provision in question shall remain in effect.
These terms and conditions, together with any others incorporated or referred to in them, constitute the entire agreement between the provider and you relating to their subject matter and supersedes all previous understandings and agreements (whether oral or written) relating to the subject matter and may not be amended or modified except in writing or by the provider making such amendments or modifications available on this website.
Travellers traveling to/via the United States, Canada, or Australia must get an ESTA/ETA at least 72 hours ahead to departure, even if only in transit. Your duty includes visa papers, passport validity, health measures, and any flight reconfirmation.
If there are any extended (or overnight) transits, including multiple transit sites within or between countries, it is the responsibility of the travellers to make the necessary hotel and visa arrangements.
All minors flying will be needed to carry certified copies Birth Certificate, and in the event that only one parent is travelling, certified written approval from the other parent to allow the kid to travel.
As an intermediary, we accept no responsibility for lost or damaged luggage. Any concerns should be reported immediately to the airline's representative at the airport.
Checked-in baggage is restricted on several airlines. Please confirm any information with your airline or mode of transportation. Power banks, e-cigarettes, lighters, and party poppers, for example, may not be permitted in checked baggage.
Several airlines refuse to transport pregnant women who are past week 28 at the time of the outbound or return journey. If you are pregnant, you must consult with the airline and your doctor to determine whether you may begin the voyage.
Your agreement with the applicable airline may allow them to cancel or adjust your tickets. We will notify you of any changes as soon as we receive them from the airline. If You wish to request a change or cancellation refund, we offer to handle the request on your behalf if permitted by the airline's terms and regulations.
Please keep in mind that timetables are subject to change. There will be an administrative fee for each re-issue, re-validation, or cancellation of a ticket.
Health each location has its own admission procedures, immunizations, and so on, which can also change based on the passenger's nationality. Travel vaccinations are subject to change at any time. It is your duty to receive all needed immunizations, take all recommended medications, and adhere to all medical recommendations related to your trip.
We recommend that you arrive at least 4 hours before your departure time due to enhanced security measures, screening, and social alienation at most airports.
Please be informed that you will most likely encounter lines and delays as a result of the NEW travel restrictions and procedures that have been implemented.
The visa and entry regulatory criteria for airlines and countries may differ. Please consult the airline's website and the country's regulatory website for relevant instructions.
We accept no responsibility and shall not be liable for any loss or damage or alterations, delays or changes caused by unusual and unforeseeable circumstances beyond our control, such as war or threat of war, riot, Civil Strife, industrial Dispute including air traffic control disputes, terrorist activity, natural and nuclear disaster, fire or adverse weather conditions, technical problems with transportation, closure or congestion of airports or ports, You can find out the current status of any country by calling the foreign and commonwealth office.
If there is a problem with your booking or payment, we will tell you as quickly as possible via email and phone. Alternatively, we will give you your booking's E-ticket. All bookings and rates are not confirmed until the Suppliers/Airlines issue tickets.
If you have the option to request particular requests (such as special meals, disability facilities, or child seats) while booking Travel Services, we will forward your request to the appropriate Service Provider. Unfortunately, we cannot guarantee that the Service Provider will be able to fulfil such requests.
If you have a complaint about any travel arrangements or services provided by a third-party supplier, you must contact the appropriate supplier as soon as possible. In these instances, the provider shall not be liable for any loss or damage experienced by you. However, if you are unable to settle any problem with the supplier directly to your satisfaction, the provider may, at its discretion, offer you reasonable help in resolving the matter with the relevant supplier. To request the provider's assistance in settling a dispute with a supplier, send an email to support@mytravelhouse.us or write to Customer Services, 1850 Maureen Dr. Hoffman Estates, IL 60192, USA, no later than 28 days from the date of your return. Please include complete details about your complaint and the provider involved, as well as a copy of any report you got in connection with the incident and your booking reference number.
The preceding is the provider's whole liability and obligation in the event of a claim by you where the provider acts as the booking agent.
Please keep in mind that the terms and conditions of any supplier whose services are included in your booking will apply to you and that supplier. The terms and conditions of the supplier may limit or exclude liability, often in compliance with international treaties.
Utilization of this website and its contents
All components of this website are the intellectual property of www.mytravelhouse.us and/or its providers.
Without the express written permission of www.mytravelhouse.us and, where applicable, its third-party providers, no content or data available on this website may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, sold, transferred, or modified. However, you may download, display, and print one copy of the information and data on this website for your personal, non-commercial use only, and you must maintain any copyright and trademark notices contained in such content and data.
You may only use this website to make legitimate reservations or purchases or to post valid legal and reasonable content, and you may not use it for any other purpose, including, but not limited to, making any speculative, false, or fraudulent reservation, or any reservation in anticipation of demand.
Unauthorized use of this website and/or its contents may violate applicable copyright, trademark, or other intellectual property laws, as well as other laws. It is illegal to use such materials on any other website or in any networked computer environment.
You represent that you are of adequate legal age to access this website, which is presently eighteen years or older, and that you can generate binding legal responsibilities for any liabilities you may incur as a result of using this website. You acknowledge that you are financially liable for all uses of this website by you and those who use your login credentials.
When you purchase an ATOL-protected flight or flight-inclusive trip from us, you will be issued an ATOL Certificate. This section outlines what is financially covered, where you can find out more about what this implies for you, and who to contact if something goes wrong.
The services indicated on your ATOL Certificate will be provided by the providers named on your ATOL Certificate (or a suitable alternative) or us.
In some situations, if neither we nor the provider can do so due to insolvency, another ATOL holder may be able to offer you the services you have purchased or a suitable alternative (at no extra cost to you). You agree to accept that the alternative ATOL holder will perform those responsibilities in those situations, and you agree to pay any money owed to that alternative ATOL holder under your contract. However, you acknowledge that in some circumstances, applicability will be impossible.
Suppose we or the providers named on your ATOL certificate are unable to offer the services mentioned (or a suitable alternative, via another ATOL holder or otherwise) due to insolvency. In that case, the Trustees of the Air Travel Trust may make a payment to (or bestow a benefit upon) you under the ATOL program. You agree that in exchange for such a payment or benefit, you irrevocably assign to the Trustees any claims you have or may have to arise out of or about the non-provision of services, including any claim against us, the travel agent (or your credit card issuer where applicable). You further accept that any such claims may be reassigned to another body if that other body has paid monies claimed under the ATOL scheme.
